SHIPPING
UK DOMESTIC SHIPPING
Items purchased through the Shop category will be despatched via Royal Mail delivery. Each individual product will detail the exact despatch information.
Commissioned products will be shipped by a courier service or be personally delivered by The Spirited Makers depending on the location, size of the product and whether assembly would be required.
RETURNS
RETURNS & EXCHANGES
Items purchased through the Shop category have a 7 day return policy. Buyers are responsible for return costs. Items will only be refunded when the item is returned and no damage has been incurred on the product. If any product arrived damaged please inform us by emailing thespiritedmakers@gmail.com. Please include photos of the damage incurred. In these instances, returns may be accepted and if they are, please return the product and a new product will be sent. Personalised products bought are not able to be returned.
For the return of a commissioned product please email thespiritedmakers@gmail.com to discuss why you want to return the product.
Contact us.
thespiritedmakers@gmail.com